Bitrix24, the Social Intranet, Marries eCommerce Websites and CRM
Cloud-Based Collaboration Service Creates Smart Connections for Leads and Orders
ALEXANDRIA, Va., June 29, 2012 /PRNewswire/ -- When customers go online and complete web forms, they're creating business opportunities. Millions of companies manage those opportunities with intranet-based CRM systems that help them process leads and orders. But for most companies, there was no fast, easy way to exchange information among ecommerce sites, CRM, and the intranet. Now there is.
With Bitrix24, website orders and generated leads are automatically brought into the CRM through a smart connection. Bitrix24 gives users complete control over the importing process, synchronization frequency, and handling rules for incoming customer data. The CRM is enriched with the full array of business automation and collaboration tools present in the social intranet.
Integration goes two ways. Telephone sales personnel can load a connected site's product catalog from within the CRM and take an order which will be simultaneously created in the CRM and the website.
"Our customers with ecommerce solutions are ecstatic about this ability to link website information with CRM and internal systems," said Dmitry Valyanov, President of Bitrix, Inc. "But even companies without online stores need to handle incoming information, and Bitrix24 gives them a way to securely route both orders and data they collect in website forms to their CRM. Having it free for small teams makes it brilliant."
A cloud-based service that allows employees to work from anywhere, Bitrix24 delivers a high-end intranet solution with a social media-style interface. Tight integration among the components of Bitrix24 means that tasks, customizable business processes, calendar events, and comprehensive search can be fully engaged when working in the CRM.
Bitrix24 is fully integrated with Bitrix Site Manager 11.5, a product which powers content management for more than 60 thousand websites worldwide. This innovative new integration capability is standard with the free version of Bitrix24, so current Bitrix Site Manager customers can benefit from its advanced functions now – with no additional charges. Learn more about Bitrix24, the social intranet, at http://www.bitrix24.com/.
About Bitrix, Inc.
Bitrix, Inc. specializes in development of highly secure content management systems and intranet solutions. Its products are used by companies of all sizes and industries. The company works with 7000 channel partners worldwide. The software tech-corp. was established in 1998 and is still owned and managed by its founders.
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