Power of mobile Web for field service management showcased by TOA Technologies at Enterprise Mobility Exchange
Social, GPS, offline capabilities of TOA's browser-based, HTML5-driven mobile workforce management solution to be shown at Miami conference June 25-27
CLEVELAND, June 25, 2012 /PRNewswire/ -- Smartphones, HTML5, cloud computing and the mobile Web. The revolution of these combined technologies is placing powerful enterprise software in the palm of every user's hand, while also making this technology accessible to more service organizations worldwide. TOA Technologies is transforming the mobile workforce management industry by applying these tools to its predictive, time-based and self-learning field service software. At the Enterprise Mobility Exchange in Miami June 25-27, TOA will show service organizations of all sizes what its cloud-based ETAdirect solution can deliver and why now is the right time to invest in mobile workforce management technology.
"Service providers, regardless of size, are now expecting mobile workforce management software that leverages the power of the mobile Web delivered by the supercomputers that most of us carry in the palms of our hands," said Yuval Brisker, co-founder and CEO of TOA Technologies. "With our browser-based, HTML5-driven and agnostic solution that works on any device without exception, we enable service organizations to take full advantage of technology that has been proven to drive the effectiveness of mobile workforces."
In booth 15 at the Enterprise Mobility Exchange, TOA Technologies will discuss the benefits of its cloud-based solution including:
- Short roll-out time: At DISH Network, ETAdirect was deployed to more than 14,000 field workers in less than four months
- Robust offline capabilities: The application can withstand device operating system crashes and battery loss
- Ease of use and maintenance: Updates can be pushed automatically to all devices instead of having to upgrade individual devices one at a time
"We were confident that the mobile Web, the cloud and HTML5 would be the keys to delivering the most flexible, future-ready field service solution for our customers," said Brisker. The overwhelming acceptance and subsequent success of the service organizations we work with has demonstrated that our unique approach is clearly the present and the future of mobile workforce management technology.
"Businesses don't stand still, and neither can the software that drives them. This is why we continue to push technological boundaries to always offer our customers the most robust features that help to address their ever-changing challenges, from a social collaboration platform natively built into the solution to intelligent GPS tracking capabilities," said Brisker.
About TOA Technologies
TOA Technologies is the leading provider of cloud-based mobile workforce management applications. ETAdirect, TOA's patented platform, improves customer service while dramatically reducing operational costs and delivering immediate return on investment. As the industry's only complete on-demand solution using predictive, time-based analytics, ETAdirect reduces customer wait times while increasing field workforce efficiency. TOA's system deploys quickly, is highly configurable and is easily integrated with existing CRM solutions.
ETAdirect manages the mobile workforces of global brands in the satellite/cable/broadband, telecom, insurance, home services and retail industries. Named Best of Breed and Visionary in the Gartner Magic Quadrant for Field Service Management, 2011, TOA Technologies is headquartered in the United States and has offices in Europe and Latin America.
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