VeriFone GlobalBay Solutions™ From AT&T Can Help Improve Checkout Speed and Customer Experience
Mobile Applications for Retailers, Restaurants and Hotels Allow Businesses to Process Payments and Service Customers Almost Anywhere, and Can Virtually Eliminate Checkout Lines
DALLAS, May 8, 2012 /PRNewswire/ -- No one likes waiting in line. When shoppers find the right tee shirt, greeting card or video game, they want to pay for it right then and there – and that's what VeriFone GlobalBay Solutions™ from AT&T* allows them to do.
Available today on iOS(1), VeriFone GlobalBay Solutions™ from AT&T helps strip away the hassles of in-store shopping and can improve the overall customer experience. Sales associates armed with mobile devices can scan items, apply coupons and discounts, and complete credit card transactions from any location in the store. In addition, the tablet-based solutions provide the ability to sell items from inventory not available in the store – helping to prevent lost sales. With this solution, associates can remain engaged with their customers, quickly and efficiently.
Businesses can easily configure this mobile point of sale application to meet their specific needs. An electronics retailer, for instance, might want to load product images and information about extended warranties onto its employees' smartphones or tablets. When a salesperson scans the barcode on an MP3 player, he or she can then make focused recommendations for protection plans and accessories like headphones, cases and car chargers.
"Customers don't want to wait in line or stand around as a sales person runs off to find information on a product -- they want great service in a timely manner," said Chris Hill, Vice President, Advanced Mobility Solutions, AT&T Business and Home Solutions. "The addition of VeriFone GlobalBay Solutions™ from AT&T to our mobility portfolio helps businesses complete transactions efficiently and attentively, ultimately helping to drive new revenue generation and increase competitive advantage."
VeriFone GlobalBay Solutions™ from AT&T can also change the game in service industries, offering restaurants tableside ordering and payment capabilities, and for hotels, allowing hospitality staff to add purchases to guest room bills. By increasing customer engagement and payment convenience, businesses can have a direct – and positive – impact on revenue.
"AT&T is bringing mobile checkout and other time-saving features to enhance consumer interaction wherever payment and service is most convenient with VeriFone GlobalBay Solutions™ from AT&T apps that help increase loyalty and revenue potential while also streamlining operations," said Jennifer Miles, VeriFone executive vice president, North America.
Potential benefits of VeriFone GlobalBay Solutions™ from AT&T include:
- Faster, more effective customer service that brings sales associates out onto the floor instead of trapping them behind cash registers, creating the opportunity to increase return visits and improve loyalty.
- Reduction of checkout lines, which helps prevent revenue loss caused by customers' walking away from their purchases.
- Easy access to information anywhere in the store, which can drive new sales opportunities.
- On-the-spot enrollment in loyalty or reward programs.
- Integration with existing point of sale systems (POS) to make the transition to mobile POS simple and intuitive for employees.
VeriFone GlobalBay Solutions™ from AT&T provides options not offered by typical mobile POS products:
- The retailing application, designed for use on tablets, enables sales personnel to interact with customers through a rich array of information – videos, catalogs and other digital content – almost immediately. The salesperson can service a customer from anywhere in the store, with access to customer history and product information, specifications and videos. Instead of undertaking the expensive endeavor of building physical kiosks, tablets are transformed into portable, virtual kiosks.
- The inventory app helps sales associates remain more engaged with their customers prior to checkout. In a shoe store, for instance, employees can perform tasks, such as searching the back room inventory for different sizes or colors, without abandoning the customer.
- If a company's current POS system is out-of-date, it can move all of its payment processes into the cloud through AT&T. This practically eliminates the need to maintain information servers for payment processes in the back office, making the business more mobile than ever.
AT&T will demo VeriFone GlobalBay Solutions™ from AT&T at International CTIA WIRELESS 2012, Booth #1357.
Explore the possibilities: http://go-att.us/mobility.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
About VeriFone Systems, Inc. (www.verifone.com)
VeriFone Systems, Inc. ("VeriFone") (NYSE: PAY) is the global leader in secure electronic payment solutions. VeriFone provides expertise, solutions and services that add value to the point of sale with merchant-operated, consumer-facing and self-service payment systems for the financial, retail, hospitality, petroleum, government and healthcare vertical markets. VeriFone solutions are designed to meet the needs of merchants, processors and acquirers in developed and emerging economies worldwide.
AT&T Inc. (NYSE: T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T │DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATT.
© 2012 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 for VeriFone Systems, Inc.
This press release includes certain forward-looking statements related to VeriFone Systems, Inc. within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on VeriFone management's current expectations or beliefs and are subject to uncertainty and changes in circumstances. Actual results may vary materially from those expressed or implied by the forward-looking statements herein due to changes in economic, business, competitive, technological and/or regulatory factors, and other risks and uncertainties affecting the operation of the business of VeriFone Systems, Inc. These risks and uncertainties include: customers' acceptance and adoption of VeriFone GlobalBay Solutions and other new product and service offerings, our ability to protect against fraud, the status of our relationship with and condition of third parties upon whom we rely in the conduct of our business, our dependence on a limited number of customers, uncertainties related to the conduct of our business internationally, our dependence on a limited number of key employees, short product cycles, rapidly changing technologies and maintaining competitive leadership position with respect to our payment solution offerings. For a further list and description of such risks and uncertainties, see our filings with the Securities and Exchange Commission, including our annual report on Form 10-K and our quarterly reports on Form 10-Q. VeriFone is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, changes in assumptions or otherwise.
(1) iOS is a trademark of Apple Inc.
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