Hamilton Sundstrand receives Bombardier's 2012 In-Service STAR Award for excellence in customer service
LONDON, July 9, 2012 /PRNewswire/ -- FARNBOROUGH AIR SHOW -- Hamilton Sundstrand Corporation, a subsidiary of United Technologies Corp. (NYSE: UTX), was recently recognized by Bombardier with a 2012 In-Service Supplier Top Achievement Recognition (STAR) Award for its in-service support of Bombardier's Q400* aircraft program.
Hamilton Sundstrand was among three suppliers recognized for superior support to Bombardier's Q400 turboprop customers at the 2012 All Series Operators Conference and Trade Show in Orlando, Florida. Hamilton Sundstrand was selected for the In-Service STAR Award for the Q400 aircraft program based on its performance over the past year.
"Hamilton Sundstrand is pleased to receive this special recognition from Bombardier for the third consecutive year," said Jim Patrick, Hamilton Sundstrand Customer Service vice president and general manager. "Hamilton Sundstrand is committed to delivering the highest quality and most consistent service to support our operators and to help maintain their fleet."
Bombardier In-Service STAR Awards are awarded to suppliers for excellence in customer support based on overall performance in 2011. To be eligible for this award, a supplier must have scored at least 85 percent in areas deemed most important by Bombardier's customers. Measures include in-service performance relative to product performance, including reliability and cost, airline support focused on logistics support, and customer focus.
With 2011 sales of $6.2 billion, Hamilton Sundstrand is headquartered in Windsor Locks, Conn. Among the world's largest suppliers of technologically advanced aerospace and industrial products, the company designs, manufactures and services aerospace systems and provides integrated system solutions for commercial, regional, corporate and military aircraft. It also is a major supplier for international space programs.
United Technologies Corp., based in Hartford, Conn., is a diversified company that provides high-technology products and services to the aerospace and building industries.
Please visit www.utcaero.com for news from United Technologies at the Farnborough Air Show 2012.
* Trademark of Bombardier Inc. or its subsidiaries.
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